We are here to help.
Your satisfaction is our priority. If for any reason, you are not completely satisfied with your purchase, you may return it within 30 days from the date of shipment. Please view our return policy for further information
You can expect to have your package in 4-7 business days once shipped in the United States excluding Alaska & Hawaii.
If you would like to cancel your order, you may message us using the Contact Form on our website. Please include your name, order number, and reason for cancellation. Orders may not be cancelled once they are already completed and being shipped or have been delivered.
Please check your spam folder if the email is still not there, please use the contact form to message us. Please include your full name and address.
Please check your email for your shipping confirmation email from Jolie Vegan, which contains your tracking number. You may use your tracking number to view the estimated delivery date of your order. Due to COVID-19, some transit times may be delayed.
At Jolie Vegan we strive to encourage each and every one of you to reach your full potential. Our excellent customer support team is here to help you. If you have any questions or comments, please feel free to contact us at Jolie Vegan! We will respond within 24 hours from Monday to Friday excluding holidays. Check out our FAQ page to answer commonly asked questions.
While Jolie Vegan brings light to speaking about mental illness, the employees at Jolie Vegan are not certified to speak about personal mental health questions or concerns. If you are seeking help, please contact one of the mental health organizations we donate to here or contact another trusted organization or mental health professional for help.
Customer support response times - hours 9 a.m. to 1 p.m. CDT